Delivery and Return
Effective Date: 2025
We put care into every A1000 notebook we send out, and we want the delivery and return experience to reflect that care. Here’s everything you need to know.
1. Shipping & Delivery
Processing Time: Orders ship within 3 business days
Shipping Method: Tracked delivery for peace of mind
Confirmation: You’ll receive a tracking number by email once your order ships
International Orders
We ship globally. Delivery times and costs vary by destination.
Please note: customs fees or local taxes (if applicable) are the buyer’s responsibility.
2. Packaging
Each A1000 notebook comes in its own protective hessian pouch, carefully packed using 100% recyclable materials.
3. Returns
We accept returns within 14 days of delivery if:
The notebook is unused and in its original condition
You notify us at hello@a1000tys.com in advance
Please note:
Return shipping costs are the buyer’s responsibility
We recommend using a tracked service
Refunds are issued after inspection of the returned item
4. Faulty or Damaged Items
If your item arrives damaged or there’s an issue, email us within 3 days of delivery with:
A clear photo of the issue
A short description
We’ll send a replacement or issue a refund—your choice.
5. Questions?
Feel free to email us anytime at hello@a1000tys.com
We’re here to help.
